If your purchase has not met your expectations, we offer you the option to return it. We will tell you the conditions and the different options available to return your items.

RETURN CONDITIONS
• Returning an item must take place within the specified period: Online purchase: You have 15 days from the shipping date of your order.
• Items must be in their original condition and have all tags attached.

RETURNS
• The costs per return request are EUR 2.95 for orders from the Netherlands and Belgium. These will be deducted from your refund.
• The costs per return request for the other EU countries are €4.95, which will be deducted from your refund.
• Please send an email to [email protected] Please indicate in the email: o Reason for return o order number
• Once you have requested the return, we will send you an email with return instructions.
• Follow the instructions and drop off your return at the post office/drop-off point. returns and refunds with a gift card The amount of returned items that you paid with a Gift Card will be refunded to the same Gift Card. Keep in mind that:
• If the return is for an online purchase: You will receive a virtual copy of that card with the updated balance, along with the return confirmation email.